* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

:root {
    --primary-color: #455148;
    --secondary-color: #108474;
    --accent-color: #DCD92C;
    --bg-color: #F2F2F2;
    --card-bg: #FFFFFF;
    --text-color: #40445f;
    --text-light: #7B7B7B;
    --success-color: #108474;
    --error-color: #e74c3c;
    --shadow: 0 2px 8px rgba(0,0,0,0.08);
    --header-dark: #222222;
}

body.complaint-page {
    font-family: 'Roboto', -apple-system, BlinkMacSystemFont, 'Segoe UI', Oxygen, Ubuntu, Cantarell, sans-serif;
    background-color: var(--bg-color);
    color: var(--text-color);
    line-height: 1.6;
    min-height: 100vh;
    margin: 0;
    padding: 0;
}

/* ===== SITE HEADER (matches huevoslacampestre.cl) ===== */
.site-announcement-bar {
    background-color: var(--header-dark);
    color: #ffffff;
    text-align: center;
    padding: 10px 20px;
    font-size: 0.85rem;
}

.site-announcement-bar p {
    margin: 0;
}

.site-header {
    background: #ffffff;
    border-bottom: 1px solid #eee;
    position: sticky;
    top: 0;
    z-index: 100;
}

.site-header__inner {
    display: flex;
    align-items: center;
    justify-content: center;
    max-width: 1200px;
    margin: 0 auto;
    padding: 0.75rem 1.5rem;
    position: relative;
}

.site-logo {
    flex: 0 0 auto;
    text-align: center;
}

.site-logo img {
    width: 200px;
    height: auto;
}

.site-logo a {
    display: inline-block;
}

.site-nav {
    display: flex;
    align-items: center;
    gap: 1.5rem;
}

.site-nav--left {
    flex: 1;
    justify-content: flex-end;
    padding-right: 2rem;
}

.site-nav--right {
    flex: 1;
    justify-content: flex-start;
    padding-left: 2rem;
}

.site-nav__link {
    color: var(--text-color);
    text-decoration: none;
    font-size: 0.9rem;
    font-weight: 500;
    letter-spacing: 0.02em;
    transition: color 0.2s;
    white-space: nowrap;
}

.site-nav__link:hover {
    color: var(--secondary-color);
}

.site-nav__link--active {
    color: var(--secondary-color);
    font-weight: 700;
}

.site-header__mobile-toggle {
    display: none;
    background: none;
    border: none;
    cursor: pointer;
    color: var(--text-color);
    padding: 0.5rem;
    position: absolute;
    left: 1rem;
    top: 50%;
    transform: translateY(-50%);
}

.site-nav--mobile {
    display: none;
    flex-direction: column;
    background: #ffffff;
    border-top: 1px solid #eee;
    padding: 1rem 1.5rem;
}

.site-nav--mobile .site-nav__link {
    padding: 0.75rem 0;
    border-bottom: 1px solid #f2f2f2;
    font-size: 1rem;
}

@media (max-width: 768px) {
    .site-nav--left,
    .site-nav--right {
        display: none;
    }

    .site-header__mobile-toggle {
        display: block;
    }

    .site-logo img {
        width: 160px;
    }

    .site-nav--mobile.active {
        display: flex;
    }
}

/* ===== COMPLAINT FORM ===== */

/* Header */
.complaint-header {
    background: var(--primary-color);
    color: white;
    padding: 1rem 1.5rem;
}

.complaint-header h2 {
    font-family: 'Oswald', 'Roboto', sans-serif;
    font-size: 1.3rem;
    margin: 0;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.03em;
    text-align: center;
    max-width: 700px;
    margin: 0 auto;
}

/* Content */
.complaint-content {
    padding: 2rem 1.5rem 3rem;
    max-width: 700px;
    margin: 0 auto;
}

/* Fieldsets */
fieldset {
    border: none;
    padding: 0;
    margin: 0 0 2rem 0;
}

fieldset legend {
    font-family: 'Oswald', 'Roboto', sans-serif;
    font-size: 1.1rem;
    font-weight: 600;
    color: var(--primary-color);
    text-transform: uppercase;
    letter-spacing: 0.02em;
    padding-bottom: 0.5rem;
    margin-bottom: 1rem;
    border-bottom: 2px solid var(--secondary-color);
    width: 100%;
}

/* Two-column rows */
.form-row {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 1rem;
}

@media (max-width: 600px) {
    .form-row {
        grid-template-columns: 1fr;
    }
}

/* Form groups */
.form-group {
    margin-bottom: 1rem;
}

.form-group label {
    display: block;
    font-weight: 500;
    margin-bottom: 0.35rem;
    font-size: 0.9rem;
    color: var(--text-color);
}

.form-group input,
.form-group select,
.form-group textarea {
    width: 100%;
    padding: 0.6rem 0.75rem;
    border: 1px solid #ccc;
    border-radius: 4px;
    font-size: 0.95rem;
    font-family: inherit;
    transition: border-color 0.2s;
    background: white;
    color: var(--text-color);
}

.form-group input:focus,
.form-group select:focus,
.form-group textarea:focus {
    outline: none;
    border-color: var(--secondary-color);
    box-shadow: 0 0 0 2px rgba(16, 132, 116, 0.15);
}

.form-group small {
    display: block;
    color: var(--text-light);
    font-size: 0.8rem;
    margin-top: 0.25rem;
}

.field-error {
    color: var(--error-color) !important;
}

/* File input */
.file-input {
    padding: 0.5rem 0 !important;
    border: none !important;
    background: transparent !important;
    font-size: 0.9rem !important;
}

/* Photo preview */
.photo-preview {
    margin-top: 0.75rem;
}

.photo-preview img {
    max-width: 100%;
    border-radius: 4px;
}

.photo-gallery {
    display: flex;
    gap: 0.5rem;
    flex-wrap: wrap;
    margin-top: 0.5rem;
}

.photo-thumb img {
    width: 80px;
    height: 80px;
    object-fit: cover;
    border-radius: 4px;
    border: 1px solid #ddd;
}

/* Buttons */
.btn-primary {
    background: var(--secondary-color);
    color: white;
    border: none;
    padding: 0.75rem 2rem;
    font-size: 1rem;
    border-radius: 4px;
    cursor: pointer;
    width: 100%;
    margin-top: 0.5rem;
    transition: background 0.2s;
    font-weight: 600;
    font-family: 'Roboto', sans-serif;
    letter-spacing: 0.02em;
    text-transform: uppercase;
}

.btn-primary:hover {
    background: var(--primary-color);
}

.btn-primary:disabled {
    background: #999;
    cursor: not-allowed;
}

.privacy-notice {
    text-align: center;
    color: var(--text-light);
    font-size: 0.8rem;
    margin-top: 0.75rem;
}

/* Confirmation */
.confirmation-content {
    text-align: center;
}

.success-icon {
    width: 64px;
    height: 64px;
    background: var(--secondary-color);
    color: white;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 2rem;
    margin: 2rem auto 1rem;
}

.complaint-number {
    background: white;
    padding: 1.5rem;
    border-radius: 4px;
    margin: 1.5rem 0;
    border: 1px solid #ddd;
}

.complaint-number h2 {
    color: var(--secondary-color);
    font-size: 1.8rem;
    margin-top: 0.5rem;
    font-family: 'Oswald', 'Roboto', sans-serif;
}

.next-steps {
    text-align: left;
    background: white;
    padding: 1.5rem;
    border-radius: 4px;
    margin: 1.5rem 0;
    border: 1px solid #ddd;
}

.next-steps h4 {
    color: var(--primary-color);
    margin-bottom: 1rem;
    font-family: 'Oswald', 'Roboto', sans-serif;
}

.next-steps ul {
    list-style: none;
    padding: 0;
}

.next-steps li {
    padding: 0.4rem 0;
    padding-left: 1.5rem;
    position: relative;
}

.next-steps li:before {
    content: "\2713";
    position: absolute;
    left: 0;
    color: var(--success-color);
    font-weight: bold;
}

/* Error messages */
.alert-errors {
    background: #fde8e8;
    border: 1px solid var(--error-color);
    color: var(--error-color);
    padding: 1rem 1.5rem;
    border-radius: 4px;
    margin-bottom: 1.5rem;
}

.alert-errors ul {
    margin: 0.5rem 0 0 1rem;
}

/* Input error state */
.input-error {
    border-color: var(--error-color) !important;
    background-color: #fef2f2 !important;
}